Shipping & Return Policy

Return Policy

How to Return an Order

  • You can return your purchase for a full refund (excluding shipping fee and restocking fee) as long as the following conditions are met:
    • The item is returned within 15 days of the date it shipped
    • The item is returned in its original, intact packaging
    • The item is returned in full and undamaged condition
  • You must contact us at 630-762-0606 for a return authorization code. Returns received without a return authorization will not be refunded.
  • Product must be returned to:   

SEK/Surebond – shopsek

3925 Stern Avenue

St Charles, IL 60174

Restocking Fee

  • All returns are subject to a $10.00 restocking fee


  • A refund of the purchase price, excluding the shipping fee and restocking fee, will be made promptly upon receiving the merchandise in the condition in which it was shipped
  • If your purchase is damaged in shipment, you must file a claim with the carrier




  • All items in stock will ship within 48 hours Monday thru Friday 8am-3pm


  • FedEx or United Parcel Service (UPS) will be used for all shipments

 Shipping Rates

  • Shipping charges are estimated based on the weight (rounded up to the nearest pound) and destination of your order
  • You will be shown the shipping charge prior to the final checkout page
  • Shipping charges are not refundable
  • We can ship anywhere in the United States. International shipping information available upon request
    • Some products may be subject to Hazmat shipping rules and rates
    • Some products may require freeze protection at certain times of the year
    • Once an order ships it cannot be cancelled
    • All orders ship from St Charles, IL 60174